We have the real commitment to give support so that your guests have an excellent experience.
At NETHITS we are especially committed to our services, providing the best customer experience and giving an exceptional value for our hotel partners.
And this commitment to excellence, management and optimization of resources, does not make sense without also guaranteeing excellence in our support services and technical assistance.
This is where NETHITS transfers its extensive experience as broadband provider, managing wide area networks and serving thousands of clients, directly to the hotel room, to the guest. That is a value that only an Operator can offer.
Nethits Support Services
24x7 multilingual support service attended by our qualified technical staff. Our suport technicians will directly solve any doubts and problems of your guests, freeing the staff of your hotel. It also includes the possibility of giving direct assistance to your technical department.
Management service in real time to monitor, supervise and enhance the network devices performance
Superior monitoring capacities that enhance responsive services and systems performance.