We have the real commitment to give support so that your guests have an excellent experience.

At NETHITS we are especially committed to our services, providing the best customer experience and giving an exceptional value for our hotel partners.

And this commitment to excellence, management and optimization of resources, does not make sense without also guaranteeing excellence in our support services and technical assistance.

This is where NETHITS transfers its extensive experience as broadband provider, managing wide area networks and serving thousands of clients, directly to the hotel room, to the guest. That is a value that only an Operator can offer.

Nethits Support Services

CALL CENTER

24x7 multilingual support service attended by our qualified technical staff. Our suport technicians will directly solve any doubts and problems of your guests, freeing the staff of your hotel. It also includes the possibility of giving direct assistance to your technical department.

SOFTWARE MANAGEMENT

Management service in real time to monitor, supervise and enhance the network devices performance

MONITORING

Superior monitoring capacities that enhance responsive services and systems performance.

We don`t want you to have any doubts

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In accordance with the regulations on data protection, we make this basic information available to you about the treatment of personal data that you intend to provide us: RESPONSIBLE FOR THE TREATMENT: NET HOSPITALITY IT SOLUTIONS S.L. | MAIN PURPOSE: Maintain professional and / or commercial relationships and provide the service. Manage the sending of commercial information about your products and services. In your case, manage your application. Also, to attend to the queries and claims that you ask us. LEGITIMATION: Consent of the interested party / Execution of a contract / Legitimate interest | RECIPIENTS: No data will be transferred to third parties, unless express authorization or legal obligation | RIGHTS: Access, rectify and delete the data, portability of the data, limitation or opposition to its treatment, transparency and the right not to be subject to automated decisions | ADDITIONAL INFORMATION: You can consult additional and detailed information about our Privacy Policy in Legal notice. In accordance with the regulations on data protection, we make this basic information available to you about the treatment of personal data that you intend to provide us: RESPONSIBLE FOR THE TREATMENT: NET HOSPITALITY IT SOLUTIONS S.L. | MAIN PURPOSE: Maintain professional and / or commercial relationships and provide the service. Manage the sending of commercial information about your products and services. In your case, manage your application. Also, to attend to the queries and claims that you ask us. LEGITIMATION: Consent of the interested party / Execution of a contract / Legitimate interest | RECIPIENTS: No data will be transferred to third parties, unless express authorization or legal obligation | RIGHTS: Access, rectify and delete the data, portability of the data, limitation or opposition to its treatment, transparency and the right not to be subject to automated decisions | ADDITIONAL INFORMATION: You can consult additional and detailed information about our Privacy Policy in Legal notice. He leído y acepto los términos de protección de datos, Leer

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